User Reviews for: The customer-centered enterprise : how I

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The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first /

Harvey Thompson.

Book Cover
Main Author: Thompson, Harvey.
Published: New York : McGraw-Hill, c2000.
Topics: Customer services. | Customer relations. | Success in business. | International Business Machines Corporation - Customer services.
Genres: Electronic books.
Online Access: http://www.netlibrary.com/summary.asp?ID=38776
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User Reviews for: The customer-centered enterprise : how I