Location & Availability for: The applicability of SERVPERF in judging

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The applicability of SERVPERF in judging service quality for biomedical information professionals [microform] /

by Sharon D. Jenkins.

Book Cover
Main Author: Jenkins, Sharon D.
Published: 1999.
Topics: Information services - Quality control. | Medical libraries. | Area Health Education Centers Program.
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University of Illinois at Urbana-Champaign

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Location & Availability for: The applicability of SERVPERF in judging