More Details for: 1997 customer satisfaction survey report

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1997 customer satisfaction survey report : how do we measure up? /

Lori Thurgood, Steven Fink, Rita Bureika, Julie Scott, Sameena Salvucci, Synectics for Management Decisions, Inc. ; Arnold Goldstein, project officer, National Center for Education Statistics.

Book Cover
Author: Thurgood, Lori
Other Names: Fink, Steven, | Bureika, Rita, | Salvucci, Sameena, | Goldstein, A.
Published: Washington, DC : U.S. Dept. of Education, Office of Educational Research and Improvement ; [1999]
Series: Technical report (National Center for Education Statistics)
Topics: Consumer satisfaction - United States - Statistics. | National Center for Education Statistics - Evaluation.
Regions: United States.
Genres: Statistics.
Online Access: Full text - Hathi Trust Digital Library
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Physical Description: 1 volume (various pagings) : illustrations ; 28 cm.
Includes: Includes bibliographical references.
Notes: Shipping list no.: 99-0139-P.
"January 1999."
"NCES 1999-451."
Other Names: Fink, Steven, author.
Bureika, Rita, author.
Salvucci, Sameena, author.
Goldstein, A. (Arnold), project officer.
National Center for Education Statistics, sponsoring body.

More Details for: 1997 customer satisfaction survey report