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Creating customer evangelists : how loyal customers become a volunteer sales force /

Ben McConnell, Jackie Huba.

Book Cover
Main Author: McConnell, Ben.
Other Names: Huba, Jackie.
Published: New York : Kaplan ; 2007.
Edition: Rev. ed.
Topics: Customer loyalty. | Relationship marketing.
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Roosevelt University

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Location & Availability for: Creating customer evangelists : how loya