McGrath, HelenEdwards, Hazel. (©2010) Difficult personalities :a practical guide to managing the hurtful behavior of others (and maybe your own) New York : Experiment,MLA Citation
McGrath, HelenEdwards, Hazel.Difficult Personalities: A Practical Guide To Managing The Hurtful Behavior Of Others (and Maybe Your Own). New York : Experiment, ©2010. Print.
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Difficult personalities : a practical guide to managing the hurtful behavior of others (and maybe your own) /
Helen McGrath and Hazel Edwards.
|Main Author:||McGrath, Helen|
|Other Names:||Edwards, Hazel.|
|Published:||New York : Experiment, ©2010.|
|Topics:||Behavior modification. | Interpersonal conflict. | Reasoning. | Social interaction. | Interpersonal relations. | Communication - Social aspects. | Communication. | Conflict (Psychology) | Interpersonal Relations. | Social Behavior Disorders. | Thinking. | CTC staff development.|
|Main Author:||McGrath, Helen (Helen Lorraine)|
|Physical Description:||xviii, 285 pages ; 20 cm
|Includes:||Includes bibliographical references (pages 271-274) and index.
|Summary:||An approachable guide to dealing with the difficult personalities we encounter at work and in the home, as well as our own sometimes hurtful personality patterns. It offers strategies such as anger and conflict management, and helps readers make decisions about difficult relationships.
|Notes:||"Includes dozens of ways to deal with conflict."--Cover.