More Details for: Communicating non-defensively

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Communicating non-defensively [videorecording] /

produced and directed by Denise Dexter ; written by Kirby Timmons.

Book Cover
Names: Dexter, Denise. | Timmons, Kirby.
Published: Carlsbad, CA : CRM Learning, 1994.
Edition: Rev. version.
Topics: Communication in personnel management. | Interpersonal communication. | Defense mechanisms (Psychology)
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Physical Description: 1 videodisc (19 min.) : sd., col. ; 4 3/4 in. + 1 leader's guide + 1 participant workbook.
System Details: DVD.
Summary: Uses a series of vignettes to illustrate common examples of defensive behavior. Shows steps to ease this behavior with the viewpoint of enhancing relationships with both subordinates and superiors.
Performer: Robert Fontaine, Jr., Mike Pniewski, Bee-be Smith, Rick Scarry, Marilyn Tokuda.
Carl D. Zaiss.
Gaille Heidemann.
Notes: Title from container.
"Compelling Interpersonal Skills Training for Powerful Organizations."
Based upon a script by Ron L. Raley, Steve Wax and Christopher Lanier.
Based on the book "Keeping your cool under fire : communicating non-defensively" by Theodora Wells.
Designed to aid both the giver and the receiver of criticism in understanding the other person's point of view.
Other Names: Dexter, Denise.
Timmons, Kirby.
CRM Learning (Firm)
CRM Films.

More Details for: Communicating non-defensively