Location & Availability for: Improving through benchmarking : a pract

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Improving through benchmarking : a practical guide to achieving peak process performance /

Richard Y. Chang, P. Keith Kelly.

Book Cover
Main Author: Chang, Richard Y.
Other Names: Kelly, P. Keith.
Published: Irvine, Calif. : Richard Chang Associates, Publications Division, ©1994.
Series: Quality improvement series.
Topics: Benchmarking (Management) | Mercadotecnia - Administración.
Related Information: Contributor biographical information
Related Information: http://catdir.loc.gov/catdir/description/wiley035/99061855.html
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Eastern Illinois University

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Location & Availability for: Improving through benchmarking : a pract