Gore, Albert. (Eds.) ([1997) World-class courtesya best practices report : a report of the National Performance Review Washington, DC : The Review :MLA Citation
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World-class courtesy [electronic resource] : a best practices report : a report of the National Performance Review /
Vice President, Al Gore.
|Published:||Washington, DC : The Review : |
|Topics:||Administrative agencies - Customer services - United States. | Administrative agencies - United States - Management. | Bureaucracy - United States. | Courtesy.|