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1. The Administrative Craft -- 2. The Ecology of the Administrative Craft -- 3. The Anatomy of Public Organization -- 4. The Physiology of Organization -- 5. People and Personnel -- 6. Public Sector Labor-Management Relations -- 7. Leadership -- 8. Communication -- 9. Taxing, Budgeting, and Spending -- 10. The Productivity Challenges: Working Smarter While Doing More with Less -- 11. Administrative Law and Control -- 12. Government Regulations and Regulatory Behaviors.
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Table of Contents for: The craft of public administration