Raines, Susan. (2013) Conflict management for managersresolving workplace, client, and policy disputes San Francisco : Jossey-Bass,MLA Citation
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Conflict management for managers [electronic resource] : resolving workplace, client, and policy disputes /
Susan S. Raines.
|Main Author:||Raines, Susan.|
|Published:||San Francisco : Jossey-Bass, c2013.|
|Topics:||Conflict management. | Interpersonal relations. | Personnel management - Psychological aspects. | Customer relations. | Conflict management - Case studies.|