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Build your customer strategy : a guide to creating profitable
customer relations
hips /
by Barnes, James G. Published c2006
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Wheaton College
Book
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Customer connections : new strategies for growth /
by Wayland, Robert E. Published c1997
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Wheaton College
Book
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Building routes to customers : proven strategies for profitable growth /
by Raulerson, Peter Published c2009
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Wheaton College
eBook
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At your service : calamities, catastrophes and other curiosities of customer service /
by Becker, Hal B. Published c1998
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Wheaton College
Book
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Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization /
by Desatnick, Robert L. Published 1987
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Wheaton College
Book
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How to win customers and keep them for life /
by LeBoeuf, Michael Published 1989, c1987
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Wheaton College
Book
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Customer friendly : the organizational architecture of service /
by Ziegenfuss, James T. Published c2007
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Wheaton College
Book
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Knock your socks off service recovery
by Zemke, Ron Published c2000
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Wheaton College
eBook
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Net gain : expanding markets through virtual communities /
by Hagel, John Published c1997
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Wheaton College
Book
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Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing /
by Azevedo, Abaetê de. Published c2008
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Book
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The loyalty link : how loyal employees create loyal customers /
by McCarthy, Dennis G. Published c1997
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Wheaton College
Book
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Understanding proactive customer orientation : construct development and managerial implications /
by Herhausen, Dennis Published c2011
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Wheaton College
eBook
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Net gain : expanding markets through virtual communities /
by Hagel, John Published c1997
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Wheaton College
eBook
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Understanding proactive customer orientation : construct development and managerial implications /
by Herhausen, Dennis Published c2011
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Wheaton College
eBook
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High performance sales organizations : : achieving competitive advantage in the global marketplace /
Published c2000
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Wheaton College
Book
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Customer relations
hip management : concept, strategy, and tools /
by Kumar, V. Published c2012
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Wheaton College
eBook
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Customer retention : an integrated process for keeping your best customers /
by Lowenstein, Michael W. Published c1995
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Book
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Turning lost customers into gold : : --and the art of achieving zero defections /
by Cannie, Joan Koob Published c1994
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The customer-centered enterprise : : how IBM and other world-class companies achieve extraordinary results by putting customers first /
by Thompson, Harvey Published c2000
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Open innovation in the financial services : growing through openness, flexibility and customer integration /
by Fasnacht, Daniel Published 2009
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Wheaton College
eBook
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