Inside : "Esteemed Mr. Carrington" -- Outside : a convenient euphemism -- Inside : angels and animals -- Outside : Carter and conscience -- Inside : "If I left, everyone would flee" -- Outside : none of our business -- Inside : Silajdžić -- Outside : unintended consequences -- Inside : the bread factory -- Outside : elegant tables -- Inside : the unspeakable -- Outside : the politics of rape -- Inside : an unlikely soldier -- Outside : happy Fourth of July -- Inside : women on the side -- Outside : contact sport -- Inside : an artificial war -- Outside : clashes -- Inside : crossing the fault line -- Outside : "The truth about Goražde" -- Inside : loyal -- Outside : Pentagon sympathies -- Inside : family friends -- Outside : extremists -- Inside : family ties -- Outside : federation -- Inside : school days -- Outside : forces and counterforces -- Inside : blood -- Outside : trade-offs -- Inside : grim lullaby -- Outside : security and cooperation -- Inside : Sarajevo Cinderella -- Outside : failure at Srebrenica -- Inside : Magbula's parrot -- Outside : the accident -- Inside : boys pretending -- Outside : bombs and bluffs -- Inside : side by side -- Outside: decisions at Dayton -- Inside : morning has broken -- Outside : waiting for Christmas -- Inside : Serb exodus -- Outside : refugees in Austria -- Inside : refugees at the residence -- Outside : diplobabble -- Inside : displaced -- Outside : sowing and reaping -- Inside : Banja Luka bitterness -- Outside : war criminals -- Inside : uncatchable -- Outside : evenhanded -- Inside : no justice in Srebrenica -- Outside : the tribunal -- Inside : waiting for the truth -- Outside : intelligence and political will -- Inside : professor, perpetrator, president -- Outside : the fourth warring party -- Inside : city signs -- Outside : out of step -- Inside : by a thread -- Outside : missing -- Inside : surviving the peace -- Outside : press tour -- Inside : organized for action -- Outside : Lyons -- Inside : "What's an NGO"? -- Outside : skewed -- Inside : a league of their own -- Outside : "With all due respect" -- Inside : Beethoven's Fifth -- Outside : "Neither free nor fair" -- Inside : Sarajevo red -- Outside : re-leaf -- Inside : watermelons -- Outside Arizona -- Inside : three hundred gold coins -- Outside : mistrust in Mostar -- Inside : new bridges -- Outside : Air Force One -- Bridging : six lessons: Test truisms; question stereotypes; find out-of-power allies; appreciate domestic dynamics; find fault; embrace responsibility.