close
You must be logged in for this
close
Add to Favorites
Staff view
close
Cite This Record
APA Citation
. (2004) The supervisor toolkitCarlsbad, CA : CRM Learning,
MLA CitationThese citations may not conform precisely to your selected citation style. Please use this display as a guideline and modify as needed.
close
Email This Record
You must be logged in to Tag Records
The supervisor toolkit [electronic resource].
| Published: | Carlsbad, CA : CRM Learning, c2004. |
|---|---|
| Topics: | Supervisors - Training of. | Leadership - Study and teaching. |
| Tags: | Add |
| 000 | 01403cmc a2200241Ia 45 0 |
|---|---|
| 001 | 862995 |
| 003 | ISLdb |
| 005 | 20051013150927.0 |
| 006 | m a |
| 007 | co cga-------- |
| 008 | 050223s2004 cau u eng d |
| 035 | |a(OCoLC)ocm57716495 |
| 040 | |aTHC|cTHC|dOCLCQ |
| 049 | |aSPII |
| 090 | |aHF5549.12|b.S87 2004 |
| 245 | 04|aThe supervisor toolkit|h[electronic resource]. |
| 260 | |aCarlsbad, CA :|bCRM Learning,|cc2004. |
| 300 | |a3 computer optical discs :|bsd., col. ;|c4 3/4 in. +|e1 DVD (4 3/4 in.) + 1 leader's guide (151 p. : ill. ; 28 cm.) |
| 505 | 0 |aPlanning and delegating -- Building trust and respect -- Motivation/Positive feedback -- Coaching and training -- Handling conflict -- Discipline/Constructive feedback -- Performance appraisals -- Hiring. |
| 520 | |a"The Supervisor Toolkit provides you with high-quality video vignettes that you can easily incorporate into your own custom training courses. The clips are drawn from CRM's library of best-selling programs. Each vignette/clip runs anywhere from 20 seconds to 3 minutes and depicts a common workplace interaction involving a supervisor and usually, a subordinate. Suggestions are provided in the Leader's Guide for using the clips to draw out specific lessons on supervision. |
| 650 | 0|aSupervisors|xTraining of. |
| 650 | 0|aLeadership|xStudy and teaching. |
| 994 | |aC0|bSPI |