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. (2000) Remember meCarlsbad, CA : CRM Films,
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Remember me [videorecording] /
CRM Learning Production ; director, Cindy Erdman ; producer, Tonya Mantooth ; writers, Robert Hutchinson and Kirby Timmons.
| Published: | Carlsbad, CA : CRM Films, 2000. |
|---|---|
| Edition: | 3rd ed. |
| Topics: | Customer relations. | Interpersonal communication. | Customer services. | Consumer complaints. |
| Tags: | Add |
| Physical Description: | 1 videocassette (15 1/2 min. : sd., col.) ; 1/2 in. + 1 leader's guide + 1 follow-up activities + 25 pocket reminder cards + 1 videodisc (15 1/2 min. : sd., col. ; 4 3/4 in) |
|---|---|
| System Details: | VHS. |
| Language Note: | Closed captioned. |
| Summary: | In today's high tech world, customers are looking for the personal touch that creates a feeling of trust, as well as a willingness to go that extra mile. This updated edition gives service providers the opportunity to learn or revisit skills that will enable them to give efficient, dependable and caring service. |
| Other Names: |
CRM Learning (Firm). CRM Films. |