Thiederman, Sondra B. (2013) Gateways to inclusionSan Diego, CA : SunShower Learning ;MLA Citation
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Gateways to inclusion [videorecording] /
|Main Author:||Thiederman, Sondra B.|
|Published:||San Diego, CA : SunShower Learning ; 2013.|
|Topics:||Interpersonal communication. | Conflict management.|
|Physical Description:||1 videodiscs (17 min.): sd., col., ; 4 3/4 in. + 1 CD-ROM (4 3/4 in.).
|Language Note:||English, Spanish and French Canadian subtitles.
|More about this Title:||Title on container: Turning Tense Moments into Productive Conversations with Sondra Thiederman
|Subject:||Handling conflicts leading to better working relationships, increased understanding, and less tension.
|Notes:||Title from container.
"The chaptered DVD program includes the 17-minute video, along with 3 Extra Features: a shot Quiz, an FAQ with Sondra and a Video Case Study. The CD-ROM includes a comprehensive Leader's Guide for a 90-minute training session and a 45-minute refresher workshop, 2 PowerPoint presentations and participant handouts."
"Gateways to Inclusion teachers 4 skills for turning tense moments into productive conversations: manage your emotions; set productive goals; assess intent cautiously; communicate in a way that demonstrates respect."